Before deciding your device to be defective, make sure that the problem is not caused by weak batteries or improper use. Follow "Troubleshooting Guide" when you do this check: d-fence: checking the antenna wire loop d-fence receiver d-fence generator d-control d-mute Check that the batteries are in the correct place and inserted with the correct polarity. If the problem persists, remove the battery from the brackets in the receiver and shorten both parts of the bracket by applying a metal tool over both parts of the bracket for about 2 seconds. Replace the battery. The machine will beep once to confirm that the battery is inserted with the correct polarity. If this does not work, program (pair) the receiver again.Show more
VNT electronics s.r.o., professional producer of dog training equipment, which is manufactured and sold under the brand name Dogtrace, is a proud and active member of the Electronic Collar Manufacturers Association (ECMA). ECMA was founded in Brussels in 2004 as a result of increasing awareness from different manufacturers concerning the necessity of regulating their industry. The main target of the association is to develop and produce reliable training systems of high quality, which are safe for the animals and improve the communication between pets and their owners. All members of the ECMA provide you with technical and training guides that contain instructions and advice for safe use of electronic training equipment and enable all dog owners to use the training systems in an effective, responsible and humane way. All ECMA members’ products meet the latest Technical Requirements which ensure minimum production standards and safety features and enable training while protecting…Show more
We are professionals in this industry. When developing our products we work closely with sports kynologists and vets. We are inspired by your needs and experience. All of our products are focused on streamlining of dog training. We offer assistance in choosing the product and we offer expert advice so you could find the right solution to your situation. We care about the relationship with your dog and thanks to the electronic aids we wish to ensure their safety, to give them natural freedom and to make you feel you have things under control. We are able to respond quickly and efficiently to your requirements.Show more
We share experiences that you appreciate. How to use your product
correctly, how to maintain them. Or how to get a discount.
You hereby authorize VNT electronics sro, with its registered office at Dvorska 605, 563 01 Lanskroun, ID: 64793826, registered in the public register kept by the Regional Court in Hradec Kralove, Section C, Insert 9839 (hereinafter referred to as the "Administrator"), 101/2000 Coll., on the Protection of Personal Data (hereinafter referred to as the "Personal Data Protection Act"), processed the following personal data:
name and surname
any other information you write on the forms on this website or emails sent to the addresses listed on this site
The above-mentioned personal data must be processed for the purpose of drawing up an offer or contract, processing an order or sending a price list. This data will be processed by the Administrator for 1 year.
You hereby give consent to VNT electronics s.r.o., with its registered office at Dvorská 605, 563 01 Lanškroun, Identification No. (IČ): 64793826, e-mail:email@example.com, tel.: +420 461 310 762, entered in the Companies Register administered by the Regional Court in Hradec Králové, Section C, Entry No. 9839 (hereinafter the “Data Controller”) with processing the following personal data pursuant to Act No.101/2000, Coll., on Personal Data Protection (hereinafter the “Personal Data Protection Act”):
• Name and surname;
• E-mail; and
• All other data that you will write into the forms on this website or into e-mails sent to the addresses stated on this website.
The above-mentioned personal data must be processed for the following purposes:
• To prepare a bid or agreement, to process an order or send price lists. The data will be processed by the Data Controller for a period of one year.
• To provide a licence for the mobile application Dogtrace GPS. Said personal data concerning such application will be maintained by the Data Controller for a period of ten years after the consent was given.
You give your express consent with the above-mentioned processing. The consent may be withdrawn at any time for example by sending an e-mail or letter to the above-mentioned Data Controller’s contact data. Personal data are processed by the Data Controller, but personal data may also be processed for the Data Controller by the following processors:
• Technical controller; or
• Other providers of processing software, services and applications.
Please note that pursuant to the Personal Data Protection Act you are entitled to withdraw your consent at any time, to request information from us what personal data of yours we process, to request explanation from us concerning personal data processing, to request access to such data and to have such data updated or corrected, to request deletion of such personal data and, in case of any doubt concerning fulfilment of the obligations connected with personal data processing, to contact us or the Personal Data Protection Office.